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Millennial Workforce Driving Digital Workforce Management Solutions

HotSchedules was recently featured as part of article on Fast Casuals which covered today’s digital workforce management solutions. Millennial Workforce Driving Digital Workforce Management Solutions The rapid acceleration of technology in the restaurant industry has been a boon for customers and operators alike. For customers, it allows them to interact with their favorite brands via […]

HotSchedules was recently featured as part of article on Fast Casuals which covered today’s digital workforce management solutions.

Millennial Workforce Driving Digital Workforce Management Solutions

The rapid acceleration of technology in the restaurant industry has been a boon for customers and operators alike. For customers, it allows them to interact with their favorite brands via their always-present mobile device, leverage more personalized promotions and take advantage of convenient features such as order-ahead.

For operators, digital advancements have yielded cost-saving opportunities such as more accurate inventory and the exposure of energy inefficient equipment. Emerging technology has also allowed operators to develop labor management efficiencies. Restaurant franchisees, for example, can now keep track of payroll and HR paperwork in the cloud, and incorporate mobile scheduling.

In an industry with a notoriously high turnover rate and continuous pressures, improving labor management is one relatively simple solution to offset some added costs. Managing your restaurant digitally has plenty of advantages and with the rapidly changing workforce, it may even soon be necessary.

Scheduling

Once hired, digital products exist to ensure a shift is properly covered. HotSchedules, for example, allows managers to create schedules quickly and push them out to employees, who can then request to swap or release a shift online or via mobile with a manager’s approval.

“Going digital allows QSR managers to come out of the back office and onto the restaurant floor, increasing productivity not only by removing paper schedules altogether, but allowing them to oversee all aspects of their restaurant with the tap of a screen. This would bring hiring, training, scheduling, task and communications all into the digital space for the fast-paced QSR or fast casual environments,” Pinc said.

Shifting HR information to the cloud also helps restaurants gain better data for sales and labor forecasting.

“Using this digital information from their tablet solution, operators can make more accurate decisions towards their goals with improved real-time analytics. It also allows restaurant management to stay in constant communication with staff, allowing staff members to access or request changes to their schedules wherever and whenever they want,” Pinc said.

These solutions have become so efficient, one Papa John’s franchisee, Jamie Pickett, has leveraged digital solutions entirely, allowing her to run her Boston store remotely from her home in Richmond, Virginia. http://www.pizzamarketplace.com/articles/papa-johns-franchisee-leverages-remote-management-technology-to-run-the-business-from-afar/

You can read the full story on their Website. http://www.fastcasual.com/articles/millennial-workforce-driving-digital-workforce-management-solutions/

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