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HotSchedules Launches IoT Platform, a Platform-as-a-Service for Restaurants, Hospitality

Cloud platform liberates in-store, near-store and above-store data and delivers integration and innovation to the world 10x faster for 1/10th the cost than existing tools. HotSchedules, provider of mobile and cloud-based technology for the restaurant and hospitality industries, today announces the launch of the HotSchedules IoT Platform, an open platform-as-a-service, to promote lower cost integrations […]

Cloud platform liberates in-store, near-store and above-store data and delivers integration and innovation to the world 10x faster for 1/10th the cost than existing tools.

HotSchedules, provider of mobile and cloud-based technology for the restaurant and hospitality industries, today announces the launch of the HotSchedules IoT Platform, an open platform-as-a-service, to promote lower cost integrations and the rapid development of mobile applications. The HotSchedules IoT Platform empowers restaurants and retailers to collect and leverage their data to improve insight and drive business transformation at a small fraction of the todays’ costs.

Historically, restaurants have had to wrestle with multiple closed systems to get the data they need to gain insight into their business. Today, the Internet of Things (IoT) is creating an explosion of data for restaurants but there is no system to bring that data together. Independent solution providers have struggled to integrate with the multitude of Point-of-Sale (POS) systems used by the industry. This limits the choice of apps available to restaurants to those provided by the POS vendor, often with a limited mobile footprint.

The HotSchedules IoT Platform eliminates the barrier between restaurants and their data and opens up a marketplace for restaurants to find new apps that can work with their systems. The Platform’s restaurant middleware collects data from any source, consolidates real time data in the Platform Cloud and delivers data through Platform Mobile apps or to 3rd party solutions through the open Platform API. Restaurants can work more productively and respond effectively by acting on key performance indicators in real time. Independent solution providers anywhere in the world can integrate their existing solutions, build and host new mobile apps on the IoT Platform and increase their reach by offering their apps to HotSchedules’ customers anywhere in the world.

Examples of the data restaurants can access with the IoT Platform include:

— In-store data such as POS, scheduling systems, IP-enabled restaurant equipment and devices like fryers, sensors and beacons

— Near-store data from location-based apps like weather, calendars, traffic and social media information (such as Yelp, Google Places and OpenTable)

— Above-store data such as inventory management, ordering, marketing and accounting systems

HotSchedules President and CEO, Anthony Lye noted, “It’s unbelievable to see how much data surrounds restaurants and how little of it can be put to good use. I think of the IoT Platform as the liberator of data. We’re setting it free so it can go to work for you.”

The data collected can be used in a number of ways. A few simple use cases for the Platform might include:

— Displaying key performance indicators such as live sales, guest counts and transaction data on mobile dashboards, regardless of source POS system.

— If bad weather is forecasted, the Platform can alert managers at affected areas and recommend shift changes.

— As employees walk into the store, the Platform mobile app detects the user location and prompts the user to clock-in (or clock out when they leave the store).

Dipock Das, HotSchedules Vice President, Technology said, “By delivering pre-built integrations to the POS and simplifying cloud and mobile development, the Platform shifts the focus so that Restaurant IT and developers can create, deploy and operate apps that deliver value to the industry, much faster and at lower cost instead of struggling to integrate disparate systems for single point solutions. We want to give developers the tools they need so they can be heroes to the business.”

In addition to delivering pre-built integration to key data sources essential to the restaurant and retail industry, HotSchedules is partnering with independent software vendors (ISVs) to integrate their solutions and bring new applications to the market. The Platform’s initial partners include PlotWatt, which helps you save money by tracking the energy spend of appliances, Humm Systems, which provides feedback from your customers, and

Shopamani, a digital wallet for customers and marketing and loyalty solution for restaurants. Kerem Sozugecer, Founder and Managing Partner at Shopamani said, “Working with the Platform team at HotSchedules has been great. The IoT Platform is incredibly easy to integrate with and we’re excited to make our data available to customers in the industry.”

Additional partnerships will be announced the the coming days.

About HotSchedules

HotSchedules provides mobile and cloud-based technology for the restaurant, retail and hospitality industries. The company delivers a comprehensive suite of cloud-based software designed to automate operational challenges such as recruiting, training, scheduling, business intelligence, shift communication, labor and inventory management. Its world-class products include HotSchedules, Jobsabi, Bodhi, Manager’s Red Book, Logbook, Macromatix and Schoox. HotSchedules is proud to serve more than 1.8 million users in over 110,000 locations across 26 countries. For more information visit: http://www.hotschedules.com .

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