Hooters of America Selects HotSchedules to Create World-Class Employee Scheduling and Engagement Program
Iconic wing brand invests in advanced labor, compliance and time and attendance technology for its 208 corporate-owned stores and 15,000+ employees
AUSTIN, Texas and ATLANTA, June 26, 2018 (GLOBE NEWSWIRE) — HotSchedules®, the leading provider of workforce and back office solutions for the restaurant and hospitality industries, today announced it was selected by Hooters of America, LLC to support the company’s scheduling, labor management, compliance and employee engagement initiatives across its 208 corporate-owned stores. With the announcement, Hooters corporate joins four of its franchise groups that have leveraged HotSchedules since 2016.
“HotSchedules has been a trusted partner to the Hooters franchise community, providing a successful scheduling, engagement and labor management platform for our teams. We’re excited to extend our partnership and successfully drive an integrated program for our 15,000-plus managers and hourly employees across our corporate-owned stores,” said Karen Bird, chief information officer at Hooters of America.
An on-and-off premise ordering business, Hooters was also looking for more visibility and predictability to manage the steady rise in ordering and third-party delivery operations. The company will roll out HotSchedules’ Activity-Based Forecasting Module, helping managers staff the right people in the right place, at the right time. Additionally, Hooters will leverage HotSchedules’ Time & Attendance Module to centralize its payroll administration process, saving managers countless hours on what are normally time-consuming tasks.
“HotSchedules’ solutions are proven to be automated, efficient and adoptable. The advanced forecasting and labor optimization capabilities are going to help us better predict traffic volume to optimize staffing levels, take advantage of revenue opportunities, and consistently deliver a great experience for our guests,” said Bird.
“The restaurant industry continues to experience profound shifts in how their operations meet changing consumer demand and employees’ needs. We are proud to help a strong, global brand like Hooters centralize their workforce technology and streamline their operations on behalf of the thousands of hardworking servers, hosts, managers and cooks who deliver great guest experiences every day,” said David Cantu, co-founder and chief customer officer at HotSchedules.
Hooters of America, LLC, is the franchisor and operator of more than 425 Hooters restaurants in 39 states and 31 countries. Known for its world famous Hooters Style chicken wings, the first Hooters opened its doors in 1983 in Clearwater, Florida. Expectations were so modest at the time that the simple fact the doors opened was deemed worthy of a toast. Since then millions have been liberated from the ordinary at Hooters while enjoying great food, fun and one-of-a-kind hospitality that can only be served up by the Hooters Girls. For more information about Hooters visit www.hooters.com or follow us at twitter.com/hooters, facebook.com/hooters, instagram.com/hooters or on Snapchat at “hooters.”
HotSchedules works with over 33,000 customers – from large international chains to some of the hottest new concepts. With a continual focus on innovation, HotSchedules provides innovative technology, services and user experiences for the restaurant, retail and hospitality industries, including Clarifi, the first cloud-based intelligent operating platform. Designed for independents, multi-unit franchise operators, and international enterprise brands, HotSchedules serves over 2.8 million users across 159,000 locations in 56 countries helping them control costs, maintain compliance, improve visibility, increase profitability and drive operational consistency. For more information visit: https://www.hotschedules.com.
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