CASE STUDY

Sonic

CHALLENGES

  • Need to streamline operational processes particularly as the franchise enjoys rapid growth and expansion.
  • Complicated, time-consuming employee scheduling and communications.
  • Managers spending too much time on administration.

BENEFITS

  • 75% reduction in time spent creating and maintaining the schedule—down from four to five hours to less than one.
  • 10 hours of manager time saved per week through reduced calls to the store about the schedule.
  • Improved messaging about the schedule or other important store updates via the HotSchedules platform.

Overview

Well-known for its roller-skating wait staff, great food and unique dining experience, the city of Connecticut went crazy for Sonic’s mouth-watering burgers.

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“With HotSchedules in place, creating and maintaining the schedule is far easier and faster. We have it down from the four to five hours it used to take to about an hour—no more than that.”

-Brad Bailey, Director of Operations, Sonic Connecticut

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