CASE STUDY

Mint Julep Restaurants

CHALLENGES

  • Managers creating schedules based on intuition rather than labor reports and historical trending.
  • Large inequities between schedules produced by experienced vs. less-experienced managers.
  • Many lost requests and missed messages.
  • Shift trade process was a nightmare.

BENEFITS

  • 4.1% reduction in labor costs, with sales increase of 15.58% at one location.
  • Cut 1980 labor hours, including 753 hours in overtime.
  • At another location, cut 936 total labor hours, including more than 108 hours in overtime.

SOLUTIONS

Overview

A homemade meal is delicious, but when someone else prepares it and does the dishes for you, it’s even better. This is the idea behind neighborhood restaurants that offer handmade, high-quality food at reasonable prices – places where guests feel valued and respected. While this is a simple concept, it is a powerful one that has caught on and found a market.

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