• A large and evolving menu made it difficult and expensive to manage new hire and ongoing employee training using manual methods.
• Managers and trainers spent too much time hunting down important paperwork and certifications. Employees were approved to start working on the floor before they were actually ready.
• Managers were unable to distinguish between a great hire and one that would only do the bare minimum.
• Training new hires on new food items was expensive and ineffective, costing $20,000 annually.
• Training program was stagnant and current systems prevented innovation. Paper training method did not cater to all learning styles or engage millennial workforce.
• Saves $20,000 per year by eliminating ineffective training show for new employees.
• Quizzes ensure new hires are well-versed in menu items before they get to the restaurant floor. Simplified test scoring easily identifies which new hires will flourish.
• Managers have an objective view of an employee’s achievements in training with robust reporting.
• Audio and visual training components appeal to learners of different styles or millennial workforce.