CASE STUDY

Crave Hospitality

CHALLENGES

  • Wanted to reduce time spent on creating and managing the schedule to free managers to spend more time in the front of the house.
  • Hoped to find a tool that would help them reduce labor costs.
  • Needed to simplify manager communication, delegation and follow-through.

BENEFITS

  • 1.5% reduction in labor costs through reduced overtime scheduling, punctuality controls and sales and labor reporting.
  • 75% reduction in time to create schedules.
  • Quick implementation, thorough training and POS integration.

SOLUTIONS

Overview

Established in 2007, CRAVE Hospitality is committed to providing a wide-range of the freshest menu offerings with exceptional service in a vibrant atmosphere. With 500 employees across six locations, and expansion into new concepts, such as Sopranos Italian Grill, it’s clear that guests are finding the “CRAVE Experience” worth repeating.

DOWNLOAD FULL CASE STUDY

“All in all we’ve seen an overall labor cost reduction of 1.5% through the awareness of overtime scheduling, punctuality controls and understanding the flowthrough of guests and sales.”

-Jim Hofer, Director of Training and Service Excellence, CRAVE

next case study Image

Tacos & Tequila

Don't just dream of being awesome. Get a Demo