CASE STUDY

Chuck’s Southern Comforts Cafe

CHALLENGES

  • Writing schedules took a lot of time and was done with paper
  • Opening a new location and adding new employees increased scheduling and communication issues
  • Inventory was tracked using an outside vendor that cost $300 a month
  • No formal way to keep stores in communication and employees trained online

BENEFITS

  • Improved shift-to-shift and store-to-store communication
  • Improved cost controls on scheduling and overtime
  • Employees love the online tools to manage schedules and training
  • Owners now save nearly $300/month tracking inventory in-house
  • Managers are able to actively manage employees eligibility for full-time health benefits

SOLUTIONS

Overview

From a few employees and handwritten charts, to 280 employees and two locations – Chuck’s Southern Comforts Cafe turned to HotSchedules Restaurant Management Platform to simplify operations, streamline communications and save money.

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“In the last two-and-a-half years, we’ve really been able to streamline a lot of our processes through HotSchedules. It makes it almost idiot-proof.”

-– Lisa Grzelak, General Manager, Chuck’s Southern Comforts Cafe

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