CASE STUDY

Centertwist

CHALLENGES

  • Creating schedules for peak seasons took up to six hours.
  • Managers did not have a tool to easily replicate similar schedules.
  • Time-off requests were logged on slips of paper and were lost or forgotten.
  • Lack of visibility for records for regular store deposits.

BENEFITS

  • X3 savings in labor costs.
  • Better scheduling made it possible to increase minimum wage.
  • Managers now able to easily create more accurate schedules using templates.
  • Labor volume report helps district manager spot and address problems faster.
  • HotSchedules app makes it easy for employee to swap shifts.
  • Logbook helped corporate spot discrepancy in store deposit and win lawsuit.

SOLUTIONS

Overview

Founded in 2001, CenterTwist,Inc. is a franchise group located in Washington and Alaska.

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“It’s always nice when people log in to see their schedules and they see some nice positive messages coming up from leadership and management.”

-Steve Bradshaw, District Manager, CenterTwist, Inc.

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