CASE STUDY

Buffalo Wild Wings

CHALLENGES

  • Large employee base with complex seating layout.
  • Time consuming scheduling process.
  • Ever changing student schedules and scribbled post-its.
  • Lack of visibility into critical labor-saving data.

BENEFITS

  • Spend 75% less time creating schedules.
  • Increased communication between employees with Broadcast Messaging.
  • Overtime prevention led to labor costs savings.
  • Every shift included a balanced staff with various skill levels.

Buffalo Wild Wings and HotSchedules

Defying tough economic times, Buffalo Wild Wings Grill and Bar (B-Dubs) is among the fastest growing restaurant chains in the country and continues to enjoy increasing success. B-Dubs is the quintessential sports bar with wall-to-wall big-screen TVs, a full menu of varied options and their all-important 14 signature sauces.

Get the secret sauce to operational success. Find out how HotSchedules can help.

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“HotSchedules lets managers know when the approval of a shift trade will send us into overtime so they can prevent it from occurring. Clearly, avoiding overtime has a real cost benefit to us.”

-Vivian Neubauer, General Manager, Buffalo Wild Wings, Brea, CA

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