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Welcome Aboard, Apple-Metro!

  We’d like to give a warm welcome to our newest customer, Apple-Metro. Apple-Metro, Inc. is the New York Metropolitan Area franchisee for Applebee’s Neighborhood Grill & Bar®, whose portfolio currently includes 31 Applebee’s restaurants in the five boroughs, Westchester and Rockland Counties. For 16 years, Apple-Metro has kept its focus on creating the ultimate […]

 

We’d like to give a warm welcome to our newest customer, Apple-Metro. Apple-Metro, Inc. is the New York Metropolitan Area franchisee for Applebee’s Neighborhood Grill & Bar®, whose portfolio currently includes 31 Applebee’s restaurants in the five boroughs, Westchester and Rockland Counties. For 16 years, Apple-Metro has kept its focus on creating the ultimate casual dining experience through extraordinary service, exceptional food and drink in a fun filled friendly atmosphere.

Apple-Metro knew that it needed a more powerful labor management tool that could easily integrate with the DOS system used throughout its restaurant base. After being recommended to HotSchedules by Applebee’s corporate, DineEquity, Apple-Metro knew that it had found the perfect solution.

“We use HotSchedules for just about everything now, including labor management, communication and especially forecasting,” said Randy Liss, Apple-Metro’s Restaurant Systems Manager. “In my opinion, the greatest features of HotSchedules Enterprise are the budget comparison tool, sales forecasting, and staff level chart. Prior to working with HotSchedules, our managers were not forecasting properly, making it difficult to get an accurate picture of where our labor costs were on a weekly and monthly basis.”

With our automated scheduling process to keep labor in check, Apple-Metro has been able to closely monitor time clock abuse and early clock-ins, which has resulted in significant labor savings especially for those employees with higher job wage rates. Apple-Metro also uses our Digital Logbook. “Our managers love the Digital Logbook because it has streamlined our communications – allowing them to send messages to other managers about the day’s activities when they are not in the restaurant,” Liss noted.

We’re very glad to have Apple-Metro join the HotSchedules family, and we can’t wait to share our next customer success with you!

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