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Micro-Learning for the Modern Workforce: What You Need to Know

Ready for the snackable rundown on micro-learning? Give us 60 seconds, tops. 1ST BITE Studies have shown that small bursts of information – micro-learning – have a higher retention rate when training your team, making managing easier and more successful 2ND BITE The modern workforce, YOUR workforce, is asking for training materials to fit their […]

Ready for the snackable rundown on micro-learning?

Give us 60 seconds, tops.

1ST BITE

Studies have shown that small bursts of information – micro-learning – have a higher retention rate when training your team, making managing easier and more successful

2ND BITE

The modern workforce, YOUR workforce, is asking for training materials to fit their lifestyles: on-the-go, mobile, informal

3RD BITE

SCORM is a traditional method of tracking e-learning interactions. However, with the right learning management system you can achieve similar results with broader flexibility

Have 10 minutes to spare? Read on.

According to the Journal of Applied Psychology, learning in bite-sized pieces – micro-learning – makes the transfer of learning from the classroom to the desk 17% more efficient.

So What?

The training landscape is changing. Although traditional classroom and shadowing may never fully go away – especially in the hospitality industry – organizations are moving their training online in an effort to engage, empower and retain today’s workforce.

Seventy-four percent of today’s hourly workforce values a mobile, connected, flexible and predictable environment to work in. And from that same workforce, 94% say they want small, bite-sized training that is customized to meet their needs: on-demand and informal.

Micro-learning is a fresh take on teaching and delivering content to learners in small, very specific bursts. The digestible lessons are ideal for the on-the-go, hourly workforce. And with the gig economy rising, so is the attraction to temporary positions because of their flexibility and quick payout. An organization’s training strategy needs to accommodate this ongoing cultural shift.

The micro-learning strategy can come in many forms; games, videos and even quizzes. It’s effective, efficient and focused – and exactly what your workforce needs.

According to an employee engagement report by Software Advice, a training management system consultancy, more than 50% of the 385 employees who took part in a survey indicated they would use their company’s learning tools more if the courses are shorter. Imagine the success your organization can achieve when providing the modern learner with the right training strategy?

Dawn Sweeney, President and CEO of the National Restaurant Association, firmly believes that restaurants are key to training America’s workforce. And in order for restaurants to effectively train a 21st century workforce they must have the toolkit of the 21st century. Sweeney’s statement “restaurants are the classroom for any career” resonates for all service industry positions, and many of today’s professionals get their start in a service-related role. It’s up to management to implement micro-solutions that ignite the success of today’s workforce.

“Restaurants are the classroom for any career”

Dawn Sweeney

At a restaurant industry event, Jason Valentine, VP of Operations for Cousins Subs revealed how he “spent years watching training videos that are boring”. And he’s not alone. “If your videos are longer than five minutes, something is wrong.”

So it’s understood – shorter training content is the next big trend in e-learning. But how do you track it’s success?

Let’s Talk About SCORM

You may have heard of a thing called SCORM: a set of technical standards for e-learning software products. It stands for “sharable content object reference model.” The SCORM method is broken down like this:

1) “The sharable content object” describes the model’s content strategy. Units of online training material are created and shared across systems that can be reused in different contexts

2) “Reference model” indicates the difference between an applied standard and a benchmark/blueprint

What does SCORM do?

SCORM provides answers to questions like: How should assessments be scored? How long should each learner spend on a page before the “Next” button is enabled?

How has SCORM Evolved?

In the same way VHS went to DVD and DVD to Netflix, our learning management systems and training programs have modernized. Over 16 years ago, SCORM set the foundation for how learning management systems work. Newer models of this approach have since appeared, such as the Tin Can API method – the LMS-standard of Netflix. Fortunately, with the right learning management system you can achieve similar results with broader flexibility.

Stay tuned for part two of three of our micro-learning series, highlighting how you can easily create and distribute bite-sized content in your organization, the mistakes to avoid when implementing a micro-learning strategy for your organization, and most importantly – what benefits will come of it.

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And for when the snacks just aren’t enough – here’s our micro-learning webinar worthy of a second helping.

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