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HotSchedules BlackBerry App: 10 Features in 3 minutes

Hi, I’m Robert. I’m one of 10 software developers here at HotSchedules. Each and every day I get to work with our team on the latest and greatest that HotSchedules has to offer. Most recently I’ve been developing HotSchedules’ BlackBerry app, which is now available for purchase in BlackBerry’s App World. While a notable number […]

Hi, I’m Robert. I’m one of 10 software developers here at HotSchedules. Each and every day I get to work with our team on the latest and greatest that HotSchedules has to offer. Most recently I’ve been developing HotSchedules’ BlackBerry app, which is now available for purchase in BlackBerry’s App World. While a notable number of you have already purchased the app, I thought we’d do well to post a quick rundown of features:

A side note: Some of you may have noticed that the app demoed above is v1.0.2, while v1.0.1 is the latest version currently available for purchase and download. We are indeed already working on our next update, which we’re hoping to release in the coming weeks.

In addition to the feature video above, I also wanted to take a brief moment to cover the 3 known issues that we’ve taken note of from our current users. Below you’ll see the common work-arounds, as well as our plans (if any) to tackle them in future upgrades:

1.“Update Not Available” – The BlackBerry App World sometimes displays an “Update Not Available” message when users attempt to download the latest updates for our app. We’ve contacted Research in Motion about this error, and it appears to be a known issue with BB’s App World. This issue is scheduled to be fixed in their next update for App World, which should be announced soon.

2.Storm Compatibility – There are rumors floating around that our new app is not compatible with the BlackBerry Storm. This is not true. The application was tested on all Storm simulators as well as the device itself (we’ve got one of our own). Some Storm owners are reporting a “Connection Error: HTTP Response Code 505” that is tied to your HotSchedules username and password, preventing you from successfully logging in. From what we can tell, the device may automatically add a space to the end of each entry. If the space is not removed, your login credentials will not be verified, thus prohibiting you from reaching the apps landing page. Our next release is set to include an improved version of the login system, which should render this a non-issue.

3.Storm Compatibility Mode – Some Storm users have told us that they are not very fond of the way the app operates while compatibility mode is enabled. Please note that this can be disabled, allowing users to use the app as they would with any other app (hide/show keyboard, switch to landscape mode, etc.). To disable compatibility mode, go to OPTIONS > APPLICATIONS. Once you’re here, highlight (not select) our app and click the BlackBerry menu button. Now just select “Disable Compatibility Mode.” If you’d ever like to turn it back on, simply follow these steps, reselecting “Enable Compatibility Mode.” For reference, disabling compatibility mode by default is the topic of a future update.

If you ever have questions or concerns about your BlackBerry app, please don’t hesitate to contact our Customer Support Center (call toll free (866) 753-3853 or e-mail support@hotschedules.com). Please also feel free to leave a comment here with any questions, comments, concerns, or (most importantly) dev ideas for future releases! Happy scheduling!

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