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Guest Post: 5 Tips for Being a Hireable and Better Barista

What does it take to land yourself in the much-coveted barista position? HotSchedules tapped Ana Mallozzi, a Stumptown Roasters expert to spill the beans. 1) Customer Service. Maybe the most important. A huge part of being a barista is interacting with customers all day, every day, and having those customers leave your shop with their […]

What does it take to land yourself in the much-coveted barista position? HotSchedules tapped Ana Mallozzi, a Stumptown Roasters expert to spill the beans.

1) Customer Service.

Maybe the most important. A huge part of being a barista is interacting with customers all day, every day, and having those customers leave your shop with their coffee feeling happier than when they walked in. Many places hire first based on personality and passion, and then teach the technical coffee brewing parts after. The best baristas are people who love interacting with people. If you wouldn’t consider yourself a “people person,” you may want to consider another job.

2) Practice!

Getting to the point where you can slay on an espresso machine takes a LOT of practice. If you are new to the game, work extra hard your first few weeks & months to get the hang of everything. If you have been a barista for a while, there are always areas where you could improve, from your palate to your latte art. Challenge yourself to keep growing!

3) Be knowledgeable about coffee.

I remember my first coffee job and a customer asking me where the coffee I was serving came from… and that feeling of having no idea – even though I had worked there for months – was terrible! Finally learning that coffee is the seed of a fruit didn’t even happen for years after that!

Try to read up on where coffee comes from & all the hard work that goes into getting roasted coffee into your hands. Be knowledgeable about the coffee you are working with. Check in on coffee blogs like Sprudge and Barista Magazine for the latest in coffee news, from farm level to new gadgets on the market. Customers, potential employers & shop owners will appreciate it.

4) Be a part of your coffee community.

Visit other shops to see what they are doing and what roasters they are serving. Even if you don’t work at a coffee shop just yet, attend any barista events in your community. Check out coffee organizations like The Barista Guild of America.

And definitely hang out with other baristas. This is great for networking, but also great to meet people with a similar passion.

5) Get into it!

The coffee industry is a very exciting industry to be involved in. It’s huge, but can still feel tight knit. There are so many different avenues for you to get nerdy about, and there’s nothing better than genuinely enjoying the line of work you’re in. You can absolutely achieve that happy place in the coffee world! Find what part(s) you think are interesting and go all out!

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