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Customers that Rock!

On Wednesday of this last week, we closed out our annual User’s Conference, titled Shift 2012. And while the run up to the show had me working long hours, managing last minute changes, and stressing about each customer’s experience, I have to say, it was one of the most fun, enjoyable and exciting events I’ve […]

On Wednesday of this last week, we closed out our annual User’s Conference, titled Shift 2012. And while the run up to the show had me working long hours, managing last minute changes, and stressing about each customer’s experience, I have to say, it was one of the most fun, enjoyable and exciting events I’ve had the pleasure of being a part of (and, ehem, not because I was part of pulling it off, rather…). Our keynote speakers, Jason Dorsey and Jim Knight, were so inspiring and motivating. Jason spoke to the challenges and opportunities in working on teams that span 4 generations – a new phenomenon for the modern workforce. Jim talked about how to create a culture that rocks and gave 10 very explicit ways of getting there. Our VP of Product Development shared some cool new release features and our product roadmap and got valuable feedback on our current direction. Our breakout sessions were hosted by a handful of our awesome sponsors and shared ideas on ways to further enhance labor management strategies. Our moderator, Fred LeFranc from Results Thru Strategy did an amazing job of tying all the topics together so that the theme and intent was clear.

What really made the experience fun for me, though, was our customers. I got to see customers I have met at other events over the last year, and some I’d only talked to on the phone or via email. I got to put faces with names and get to know them each a little better. I had lunch with some gals from a local establishment and had an absolute blast getting to know them for the first time. All around me, I saw other people having the same experience as they networked. Maybe more important was how easy it all seemed.

I want to thank all of our attendees, sponsors, keynotes and employees who didn’t just show up, but showed up with bells on ready to learn something and share something and have a good time while doing it. You make my job sooooo easy! Thank you!!

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