HotSchedules

“There is no doubt that HotSchedules has played an integral part in not only simplifying the standard drudgery of scheduling, but enhanced the level of communication at the restaurant. We are now able to access or input information at any time, at any place you have access to a computer. The biggest challenge was breaking away from tradition. This is a great communication tool!”

Bryant Coleman, Operating Partner, El Segundo, CA

“At the year before last's “Associate Survey Feedback Session,” all the Associates were asking for a tool to improve communication, and have their schedules online. With one call to you, we gave them what they asked for! However, the additional features of your HotSchedules program is what I'm truly thankful for.

The days of having managers forget to write important information in the “Red Book” before they go home, much less go back a few days after they are off to catch up, are all a distant memory. With HotSchedules, I can log on and see not only what's going on, but see who has read it, etc. Also, to have a tool that I can pull up an Associate's name and get an entire “rap sheet,” good and bad, is so helpful in our ongoing counseling and evaluations! Not to mention that (I hope I never need to use this) all data is stored, so if a legal issue comes up, with a few key strokes I can have all the documentation I would need. Also, being able to compare our labor plan to actuals, person by person, shift by shift, day by day, has a dramatic impact on our labor costs.”

Mike Head, Operating Partner, DC Ranch, AZ

“I enjoy using HotSchedules. It makes schedule writing much easier than doing it by hand. Now, I never miss a shift or schedule too many people. Its budgeting function also allows me to see where the money is being spent. HotSchedules is very easy to use and is extremely user-friendly. My staff enjoys HotSchedules because they can view their schedules from any computer with internet access. I would recommend the HotSchedules system to everyone.I enjoy using HotSchedules. It makes schedule writing much easier than doing it by hand. Now, I never miss a shift or schedule too many people. Its budgeting function also allows me to see where the money is being spent. HotSchedules is very easy to use and is extremely user-friendly. My staff enjoys HotSchedules because they can view their schedules from any computer with internet access. I would recommend the HotSchedules system to everyone.”

Shane Litvik, Manager, Denton, TX

“I can't tell you how much HotSchedules has directly impacted our communication at the restaurant. I have recommended it to every partner I know!

We are in the age of Gen X'ers and Gen Y'ers dominating our labor force, and we are truly speaking their language and connecting with them when we use HotSchedules' online scheduling, messaging and shift maintenance functions. They love the ability to receive texts or emails from teammates and managers, and trade or release shifts when they want. This has completely eliminated any phone calls to the managers with questions about scheduling, and has really increased self-awareness and responsibility among our associates.

The Digital Logbook has completely changed our management team!! Gone are the days of the exhausted closing manager scribbling a few illegible lines in the “Red Book”! We now dial in from home, vacation,-wherever-to get a feel for the evening, the shift, any issue, or just to jot a note about something that needs to be known by all. Every maintenance issue is notated, and you can easily run a search to find out exactly when the AC went out last time and why. This has saved time and money on repairs. When the AC guy comes in, any one of us can print up a history of the AC issues and hand it off to him.

I have personally benefited from HotSchedules because it is a great forum for me to give praise to my team, either through a one-on-one email or a group email detailing the great job I saw them do that night. We are so busy in this business, the right moment may never come in the evening to take private time with an associate to tell them how proud you are of them, but a written message to them on HotSchedules takes just a second and boosts their spirits for a week!

Thank you again for this incredible addition to our company.”

Maeve Pesquera, Operating Partner, Houston, TX

“HotSchedules has been great for our business. I especially like its scheduling management and the Digital Logbook.”

Tim Tracy, Proprietor, Tucson, AZ

“I've used HotSchedules for years, and firmly believe in it. It is not only the easiest way to write the schedule, it is the best way to communicate with the staff. It saves time in writing the schedule, writing floor charts, communication, and not having to field phone calls about “What time do I work?” all the time. I love it and cannot live without it.”

Teresa J. Toombs, Managing Partner, Mesquite, TX

“Not only does my staff love HotSchedules for its ease of use, but I have found that I don't have people missing shifts or coming in late because they misread their schedules. The staff loves the fact that the schedule is sent to them by text message. As for management, HotSchedules allows us to update, change, or complete schedules from any place we have internet access. I would highly recommend this system to anyone. I have been using HotSschedules for over five years.”

Doug Hintz ,Proprietor, Lewisville, TX

“HotSchedules has saved us many hours in FOH labor. It is a great communication tool for staff and it is a great communication tool for management. HotSchedules also allows the manager to use time more wisely, by being able to write the schedule in thirty minutes, as opposed to taking four hours, like when I was a manager. A restaurant owner would be foolish to use anyone else other than you guys.”

Jeff Callender, Managing Partner, Corpus Christi, TX

“1. It's faster to write a schedule

2. It's harder to make scheduling mistakes (I.E. double scheduling cross-trained team members)

3. Managers can access Digital Log book from home, thus spending more time at home versus the restaurant

4. Communication to the entire store via messaging is more reliable than a memo posted on the wall

5. No more calls interrupting our day-to-day operations to tell us that staff have swapped shifts, pickups, etc.

6. We know exactly what kind of money is spent on labor

7. Digital log book saves trips out to the storage unit to locate a “Red Book” to verify terms, hires, etc.”

Aaron Priestley, Manager, Gilbert, AZ

“Because we are a training restaurant, all managers who are trained through the Denver restaurant get lots of exposure to HotSchedules. Frankly it is very powerful tool that I certainly wish we could develop further. Like all systems you get out what you put in, and there is room to grow, but I would endorse HotSchedules whole-heartedly. It has helped with our organization, scheduling, tracking of performance, food quality, morale and many other things. This is the wave of the future.”

Audrey Quistorff, Operating Partner, Denver, CO

“I can build a schedule in 15 minutes...even from home. Before it took 1-3 hours.”

Naomi Correa, General Manger, HI

“Before HotSchedules, requesting time on or off was disorganized and rarely effective. I have been a huge fan of HotSchedules, especially during my student teaching. I love the fact that you can request on or off for any shift in advance.”

Jennifer Kennedy, Server, Round Rock, TX

“HotSchedules is a phenomenal product. As for a percentage, we saved an immediate 1-2% depending on the market.”

Greg Snodgrass, VP of Training, Scottsdale, AZ

“I look on HotSchedules about as much as I check my e-mails throughout the day, which is a lot because I can see when I am working, who I will be working with, and also to check the messaging system.”

Heather Deen, Bartender, San Marcos, TX

“Thank you for coming up with HotSchedules. Communication with the team is much better with the messaging system included in HotSchedules.”

Eric Kang, General Manager, Moanalua, HI

“HotSchedules customer support staff is terrific; they helped me tailor HotSchedules to fit my stores specific needs.”

Chris Anderson, Manager, Bloomington, IN

“As a Company, HotSchedules gives us fingertip information on system-wide issues. Departments within the company can also use HotSchedules. For example, Human Resources can use this source to aid with employee complaint and unemployment issues.”

Robert Zeirke, Ops Excellence Project Manager, Lincoln, NE

“Staff and managers alike love it because it's so easily accessible - whether on-line, on the phone, or via text message schedules and requests are easily communicated.”

Jimmy Kraus, General Manager, Miami, FL

“I don't have a computer and still I like it very much because I can check my schedule over the phone, it's fast and simple. The Spanish speaking representatives make it even easier speaking my language. Being concerned about my schedule is a thing of the past.”

Emma Bustillos, Baker, Edison, NJ