Customer Testimonials
HotSchedules Customers Report In from Across the Nation
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Reduce Labor Costs by 1.5% “We’ve seen an overall labor cost reduction of 1.5% through the awareness of overtime scheduling, punctuality controls and understanding the flow-through of guests and sales.” Jim Hofer Director of Training and Service Excellence, CRAVE Hospitality |
Communicate Like Never Before “HotSchedules is a great engagement tool, and we can now communicate with our employees like never before.” Odair Ferro General Manager, Newk's Express Cafe |
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HotSchedules Exceeds Expectations "HotSchedules has completely exceeded our expectations. We would recommend it to anyone, whether a single independently owned restaurant or a large corporate chain. Our employees and management enjoy greater work-life balance with the flexibility and control of HotSchedules, and our company has seen increased operational efficiencies and labor cost savings across the board." Tammy Fukagawa VP and Controller, TS Restaurants |
Digital Logbook Completely Changes Management Team The Digital Logbook has completely changed our management team!! Gone are the days of the exhausted closing manager scribbling a few illegible lines in the “Red Book”! We now dial in from home, vacation, wherever to get a feel for the evening, the shift, any issue, or just to jot a note about something that needs to be known by all." Maeve Pesquera Operating Partner, Houston, TX |
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Can't Live without HotSchedules “I've used HotSchedules for years, and firmly believe in it. It is not only the easiest way to write the schedule, it is the best way to communicate with the staff. It saves time in writing the schedule, writing floor charts, communication, and not having to field phone calls about “What time do I work?” all the time. I love it and cannot live without it.” Teresa J. Toombs Managing Partner, Mesquite, TX |
Savings, Access, Convenience "Our staff loves the convenience and I love the savings and access to information we get from using HotSchedules for our online scheduling." Scott Chambers General Manager, Neighborhood Tavern and Grill |
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Best-in-Class "We are constantly researching the best-in-class tools and applications that will improve our overall efficiency and make our staff as effective as possible. HotSchedules has proved to be just that for everyone from our corporate managers to our hourly employees." Steve McManus COO, Mama Fu's |
Easy and Highly Effective The program is very easy and highly effective to use once you've participated in the HotSchedules training program. Through each implementation, the HotSchedules team managed and supported the program so it did not weigh on our IT or training staff. They also have a firm understanding of restaurant operations, from the staff, management and corporate perspectives." Peggy Rubenzer VP of Training, P.F. Chang's China Bistro |
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THE One Stop Shop for Communications "The HotSchedules Digital Logbook is THE one stop shop for our managers to communicate with each other. The savings are almost immeasurable. Having the right documentation can be the key to avoiding litigation and we rely on the information in the Digital Logbook countless times. From employee counseling to customer feedback we are able to track it all." Sharon Donner HR Manager, West Coast Pizza Chain |
Zero Wait Times “When calling HotSchedules, I have a wait time of zero to get a live person on the phone. They’re also very quick with the resolution." Adam Karveller Director of IT, Newk's Express Cafe |