Testimonials
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“Our managers and employees are huge fans of HotSchedules, and it’s already proving to be a valuable tool at the regional level as well. The level of communication that RUI has been able to achieve with HotSchedules has really made a difference in the working environment at our restaurants, and the cost savings have already surpassed our original goal.”
Chris Ideson Regional Director | Restaurants Unlimited -
“For sure HotSchedules has helped us reduce overtime scheduling – I’d guess by 100%.”
Jim Hofer Director of Training and Service Excellence | CRAVE Hospitality -
“The Digital Logbook has completely changed our management team!! Gone are the days of the exhausted closing manager scribbling a few illegible lines in the ‘Red Book’! We now dial in from home, vacation,-wherever-to get a feel for the evening, the shift, any issue, or just to jot a note about something that needs to be known by all.”
Sharon Donner HR Manager | West Coast Pizza Chain -
“If you ever need HotSchedules support, you can count on them. They always pick up the phone immediately and are very knowledgeable. What’s more, the service is the same for staff as for managers.”
David Pencsak Operating Partner | Tacos and Tequila -
“Particularly, when we’re hiring managers, we want to be sure we know exactly what we’re getting. We have already found some of our best managers thanks to using GoHire.”
Wayne West Director of HR | Whisknladle Hospitality -
“We have documented significant labor savings since partnering with HotSchedules – 1.7% a month!”
Curtis Lyons Owner | Roger Brown’s and The Cove Tavern -
“Before HotSchedules, creating the schedule took about four hours. We’ve been able to cut that time in half using the scheduling templates. But what’s even more important is that we’ve eliminated mistakes.”
Riley Hutton General Manager | Truluck’s Seafood, Steak & Crab House -
“I employ a lot of younger employees that are very tech savvy and having the app feature is ideal. They all have iPhones and really like being able to jump on their phones to check their schedule at any time.”
Jamie Lynn VP of Store Operations | Forever Yogurt -
“As soon as we implemented HotSchedules, we went from taking 3-4 hours creating schedules to 45 minute, an hour, max. That saves a lot of money on wasted labor and allows us to be more focused on store operations.”
Odair Ferro General Manager | Newk's Express Cafe -
“Amazing app if your workplace is using HotSchedules. Worth the buy!”
Mobile App User Review -
“A spreadsheet cell can’t alert you if you put someone on your staff into overtime. With HotSchedules, we can avoid overtime altogether, if possible, and when we have to go into overtime to ensure we have enough people on the floor, at least we go into it knowing exactly when and why. There’s an obvious dollar value associated with avoiding unnecessary overtime.”
Lauren Dorn Banquet Coordinator/Manager -
“HotSchedules is a great engagement tool, and we can now communicate with our employees like never before.”
Odair Ferro General Manager | Newk's Express Cafe -
“Roger Brown’s has definitely benefitted thousands of dollars as a result of using GoHire to find tax credit opportunities. We’re looking at $500-$1,000 per qualifying employee – that’s a huge savings!”
Curtis Lyons Owner | Roger Brown’s and The Cove Tavern -
“We implemented HotSchedules as part our effort to redesign and improve our training process. In addition to the incredible scheduling efficiencies we have achieved, the tools have helped my managers better manage labor and increase communication with staff. I also find great value in the above-store visibility and daily sales reports.”
Diane Stein Director of Training | Baker’s Crust -
“Just by turning on the controlled clock-ins/outs, HotSchedules will pay for itself in the first week. As we became more efficient across the board, we’ve gained an even greater ROI.”
David Pencsak Operating Partner | Tacos and Tequila -
“One of our locations is really enjoying spectacular results with HotSchedules. Their labor percentage dropped 4.1% and sales went up 15.58%. They’ve been open 8 years and this is the most dramatic change we’ve ever seen at this location.”
Nathan Aukerman Director of Training | Mint Julep Restaurant Group -
“With HotSchedules, managers spend more time in the dining room instead of in the back office. They can spend more time on operations instead of administration. Or they can do their schedule from home, which is very convenient for them. It delivers a work-life balance they didn’t have before, and I think it makes them happier to be here.”
Brett Summers VP of Operations | The Bonnaroo Group -
“When I compare the same period from last year without HotSchedules to this year with it, our average labor savings was 2.2%. HotSchedules’ enforced punctuality feature alone completely covers the monthly cost of HotSchedules.”
Riley Hutton General Manager | Truluck’s Seafood, Steak & Crab House -
“First and foremost, after adopting HotSchedules, we cut the time needed to create a schedule by 75%.”
Anthony Mejia IT Director | The Lazy Dog Cafe -
“We were in the unfortunate position of needing really accurate logs to combat a recent workforce commission case. A previous employee claimed that she had been wrongfully terminated because she hadn’t been properly informed of the schedule. We were able to utilize features of the HotSchedules portal and Digital Logbook to show exactly when she had logged into the system and viewed the schedule. We won the case.”
Stephen J. Hinkis VP of Operations | Newk's Express Cafe -
“My question was always, ‘Why wouldn’t we get HotSchedules?’”
Michael Hurst Director of Marketing | Brews Brothers LLC -
“GoHire brought our costs per hire down from $750.00 to $300.00”
Curtis Lyons Owner | Roger Brown’s and The Cove Tavern -
“HotSchedules is so much more than just a scheduling tool – it’s an overall labor management solution, which can help increase productivity and profits.”
Riley Hutton General Manager | Truluck’s Seafood, Steak & Crab House -
“There’s a huge time savings to having new hires complete all of the onboarding and orientation paperwork online. We’ve cut a 2-3 hour orientation process down to 1 hour.”
Garrett Schmidt Owner | Buffalo Wild Wings -
“The HotSchedules support team is always incredibly helpful. Anytime I call, they respond. I really can’t say enough great things. Their response time and follow-through are among the reasons why I like HotSchedules so much.”
Jim Hofer Director of Training and Service Excellence | CRAVE Hospitality -
“There is no doubt that HotSchedules has played an integral part in not only simplifying the standard drudgery of scheduling, but enhanced the level of communication at the restaurant. We are now able to access or input information at any time, at any place you have access to a computer.”
Bryant Coleman Operating Partner | El Segundo, CA -
“HotSchedules has enabled us to communicate more effectively, especially with regard to the millennium generation. We’re now adapting to their demands for more technology-driven communications.”
Brett Summers VP of Operations | The Bonnaroo Group -
“The program is very easy and highly effective to use once you’ve participated in the HotSchedules training program. Through each implementation, the HotSchedules team managed and supported the program so it did not weigh on our IT or training staff. They also have a firm understanding of restaurant operations, from the staff, management and corporate perspectives.”
Peggy Rubenzer VP of Training | P.F. Chang's China Bistro -
“HotSchedules is so much more than just a scheduling tool – it’s an overall labor management solution, which can help increase productivity and profits.”
Riley Hutton General Manager | Truluck’s Seafood, Steak & Crab House -
“Now, when team members are tardy or miss a shift, we document it in the DLB. If someone misses a shift and then files a claim for unemployment, we can go right back to the DLB, type in their name, print out the dated records and show that it was job abandonment, not termination, and does not qualify for unemployment. It’s a nearly indisputable piece of evidence.”
Brett Summers VP of Operations | The Bonnaroo Group -
“A year ago, we were running 12-13%, but today, we’re more like 11-12%. I attribute that BOH labor savings directly to HotSchedules.”
Frans Kobus Senior General Manager | Duffy's Sports Grill -
“Just the paper and printing costs associated with hiring were equating to $4-5,000 per store. Thanks to GoHire, that’s money we’re saving.”
Wayne West Director of HR | Whisknladle Hospitality -
“Love it. I work at Chili’s and this is great.”
Mobile App User Review -
“This app is a must have! I used to just go on my browser, but this app makes it so much easier to check messages swap, pick up, etc!”
HTC Evo User Review -
“Employees love (HotSchedules). They have more flexibility to change, pick-up or release shifts with one click of a button on their smartphone. That freedom and the ability to control their off-duty time makes them happier, more content employees with higher morale. And that means better service to our guests.”
Curtis Lyons Owner | Roger Brown’s and The Cove Tavern -
“Spanish-speaking employees can get their welcome sheet printed in Spanish, their schedule in Spanish and can call support and talk to someone in Spanish. That’s been exceptionally helpful to our staff.”
Stephen J. Hinkis VP of Operations | Newk's Express Cafe -
“Between creating the schedule, managing the changes and availabilities, as well as managing the roster, there’s no doubt that we’re saving many hours of time. I’d say at least 75% less time, if not more.”
Vivian Neubauer General Manager | Buffalo Wild Wings -
“HotSchedules has completely exceeded our expectations. We would recommend it to anyone, whether a single independently owned restaurant or a large corporate chain. Our employees and management enjoy greater work-life balance with the flexibility and control of HotSchedules, and our company has seen increased operational efficiencies and labor cost savings across the board.”
Tammy Fukagawa VP and Controller | TS Restaurants -
“Mobile access is one of our franchisees favorite functions. Operators are often out in the field and can operate strictly from their smartphone. Hourly partners appreciate it too – they can download the app and see their schedule with a push of a button.”
Adam Karveller Director of IT | Newk's Express Cafe -
“We use so many reports on a daily basis, I can’t even list them all. The actual vs. scheduled labor report is an absolute life saver. It lets you dial into each position to see where your labor disparities are and you can see which positions you over/under-scheduled. The graphical representation makes it really easy to read.”
Adam Karveller Director of IT | Newk's Express Cafe -
“When calling HotSchedules, I have a wait time of zero to get a live person on the phone. They’re also very quick with the resolution.”
Adam Karveller Director of IT | Newk's Express Cafe -
“We integrated our HotSchedules with our Aloha POS so we could take advantage of the punctuality controls. They are allowed a 5 minute grace, but beyond that, they have to check with their manager. These features not only deliver convenience, but long term labor cost savings as well.”
Brett Summers VP of Operations | The Bonnaroo Group -
“Our employees are enthusiastic about the user-friendly test-taking tools. The management staff appreciates the quick processing as well as tools like the
Kelly Vaccaro Director of Training | Kerbey Lane Cafe
‘Stats’ tab, which allows managers to identify learning needs at a glance.” -
“Finding comments about something or someone is easy with the Digital Red Book. Just type the name or term in the search field and poof – all the notes appear. You can also set the date range to hone in on a specific time period.”
Josh Neufeld Managing Partner | Chili's Durham, NC -
“We’ve seen an overall labor cost reduction of 1.5% through the awareness of overtime scheduling, punctuality controls and understanding the flow-through of guests and sales.”
Jim Hofer Director of Training and Service Excellence | CRAVE Hospitality -
“Conservatively, we save a percent to a percent and a half in labor costs thanks to HotSchedules. It started saving us in the very first month we implemented and has continued to save us that much every month since. Without a doubt, HotSchedules pays for itself with the labor savings we’ve achieved.”
John Stevenson Director of Training | Tilted Kilt Franchise Operations, LLC -
“I’ve used HotSchedules for years, and firmly believe in it. It is not only the easiest way to write the schedule, it is the best way to communicate with the staff. It saves time in writing the schedule, writing floor charts, communication, and not having to field phone calls about “What time do I work?” all the time. I love it and cannot live without it.”
Teresa J. Toombs -
“I can confidently say that we have completely eliminated the incidence of double-booking since implementing HotSchedules.”
Stephanie Tuggle Scheduling Manager | Casino Job Center
